Part 1 – Routine Administrative Tasks
Daily Tasks
- Check and respond to email and messages from students.
- Check the discussion forums for new posts, reply as needed.
- Check for any completed assignments that have been turned in.
Weekly Tasks
- Review the upcoming tasks for the week.
- Check to make sure all hardware and software is working properly.
- Grade any assignments that have been turned in.
- Follow up with any students who are falling behind or who have not completed module requirements or turned in assignments.
- Contact any parents that need to be contacted – remember, contacting parents does not always have to be bearing bad news. Try calling a parent with good news once a week!
Critical Thinking Prompts
- Establish minimum posting requirements, and be sure to allow for adequate time between due dates to allow for reflection and meaningful responses.
- Assign groups for some assignments to promote collaboration between peers.
- Respond to selected posts to encourage critical thinking and engagement.
- Make an effort to respond to each student post (even if it is privately) to assure that all work is being read and evaluated.
- Model appropriate behavior and communication – remember, students will look to you as an example.
Part 2 – Discussion Forum Strategies
Suggested Activity: Find a creative way that you feel represents you the best to introduce yourself to other students. Create a comic, write a song, make a video, compose a story, whatever you would like – creativity is paramount. Some key things to focus on would be:
- Hobbies
- Family
- How you like to be addressed
- Personal anecdotes
- Personal musings
- Unique facts/qualities/talents that you possess
Suggested Activity: Send students on a scavenger hunt activity to find something that relates to the material. It could be a current event, a YouTube video, poem, story or photograph or specific website. Have students write a post about how the item relates to the material from the module, and then respond to others’ posts.
Suggested Activity: Present students with an ethical dilemma, and have them respond how they would deal with it. Do not allow students to view others’ responses until they post their response.
Suggested Activity: Allow students to harness their creativity, and have them create a “Wanted” poster similar to those found in old westerns, but have it describe something they wanted to learn more about. Whether it be a character or plotline from a book, a construct they may not have fully understood during instruction, or whatever else they feel charged by. Allow students time to respond to one-another’s “Wanted” posters to facilitate peer-based instruction.
Suggested Activity: As a writing activity, have students write about a person (real or fictional, depending on the lesson) whom they would like to meet. Have them elaborate on why they would like to meet them, what they would like to ask them, and to describe what they imagine their first encounter to be like in great detail. This will allow learners to see the individuals as whole people, complete with back-stories, personalities, etc.
Part 3 – Discussion Forum Assessment
Online Discussion Forum Checklist
- Initial post is made by the requested deadline.
- Post meets all the requirements for the assignment.
- The response is on-topic and furthers the conversation.
- Proper netiquette is observed, and posts are respectful.
- Any clarifying questions presented by peers are answered in a timely manner in a respectful way.
- Activity within the forums is consistent throughout the module and shows active engagement in the material.
- Student is actively engaged in and participates in group discussions and projects.
- In the event of personal emergencies, technical difficulties, or confusion regarding the set expectations, learners need to communicate with the instructor so that a resolution can be achieved.
Part 4 – Management Issues and Strategies
Lack of Participation
- This may indicate that students may either be lacking motivation, feel overwhelmed or are intimidated by the material or the instructor. Take charge of the situation early, and use active teaching strategies to engage students by rephrasing the question, or posting a response of your own. Contact students who are not actively participating via a private message and inquire about their lack of participation. There is usually a reason behind the behavior.
Students are waiting until the last minute to post and respond
- Quite commonly will you find students waiting until the last moment possible to post and respond to their discussion forums. If you find that your students are not motivated to complete their discussions on time on their own accord, set two due dates: the first for an “initial” post or response, and a second for collaboration or responses to peer materials. Make sure that the two dates are a few days apart.
A student dominating the conversation
- Frequently you will find a “tribe leader” arise if there is not an innate sense of leadership within the discussion forums. Try to take a more active leadership role in the forums, and if the student continues to dominate, contact them privately and encourage them to engage in deeper reflection before responding to allow others to voice their opinions as well.
Students have digressed from the original topic
- As an instructor, it is your responsibility to moderate the forums and help keep discussions on track. If a student presents an idea that is not correct, encourage them to further their reflection and perhaps make some additional conclusions. Offer some feedback to guide them in the right direction. Additionally, if the conversation seems to have derailed drastically, make sure to post a question, or a reflection which will bring the discussion back on track.
Students are not branching out ideas – limiting their understanding to what has been shared by others (groupthink)
- This can point to your original prompt not engaging deep enough reflection. Encourage students to reflect further by presenting open-ended questions that will encourage students to further reflect and answer with more in-depth discussions.
Students are misunderstanding key concepts
- As a moderator, it is your responsibility to make sure that the reflections and responses are correct and present correct information. If you see a trend in the discussions pointing to a misunderstanding, try to understand where the misunderstanding occurred and then present clarifying information in the forums. If it was an item in the module itself that caused the confusion, gather feedback from the participants on how it could be clarified or presented differently to prevent confusion in the future.
The course has a large enrolment, and voices are getting lost
- This is a common occurrence in large classes – the simplest solution is to create private groups for students to participate in. By creating smaller cohorts, students will be able to participate in an environment that replicates a small class, which will encourage participation, accountability and a thorough understanding of the material as students are less likely to disengage from the course.
Communication is aggressive or inappropriate
- This concern may certainly arise when students are passionate about a topic or conversation and may begin to take certain comments or opinions personally. Frequently this can be avoided by having the students complete a “refresher” course on Netiquette at the beginning of the term, but sometimes students need a friendly reminder to engage appropriately with one-another. If a particular student proves to be a repeated aggressor, communicate with them privately to express your concerns and address the behavior. If the issue persists, further action may need to be taken with administrators.
Original Idea
Suggested Activity: Allow students to self-assess their work at the end of each Module. Have each of them write up their successes, their challenges and what they wish they could have done differently. This creates an open line of communication between the student and the instructor, as well as allows the students to build a private space where they could be honest and share legitimate concerns regarding the course with the instructor. As the instructor, it is your responsibility to respond to each student individually and address his or her successes, failures and concerns. This will allow instructors to have their finger on the pulse of each student’s learning progress, and at the end of the course will give each student a narrative of their journey through the course.